Quality Objectives & Policy
Quality Matters…………………..Always
At Batty Hamood Transport, Quality is a key driver. Thus, whether it be quality of service, health and safety of personnel or safeguarding the environment, it is our constant commitment to develop, implement, maintain and continuously improve. Our quality focus is the fountainhead of our quality motto which emphasize the importance of doing it " Right First Time – Every Time"
Our every employee is motivated to apply this motto to every task he performs. In addition, in order to achieve operational safety along with employees efficiency, we aim for maximum employee involvement. With customer satisfaction as the prime focus, we move on ensuring that our approach is innovative and our excellent performance gives us the competitive edge To achieve its objectives, related to all aspects of operations. The elements are:
- To comply to formalized procedures and work in a systematic manner to minimize deficiencies.
- To ensure that all procedures are implemented and regularly reviewed to reflect design and equipment changes
- Monitor the implementation of the QMS program by regular Audits.